Terms and Conditions of Lady Gouldian Finch Sales
Live Bird Guarantee:
Buyer assumes ownership of birds at the time of delivery by Fabulous Finch, LLC to the carrier (typically Delta Airlines). Fabulous Finch, LLC will insure the birds during transport for the full retail price (including shipping) in the name of the buyer. The buyer must make a claim with the carrier if a bird perishes during transport. Fabulous Finch will treat the birds with Vitalize (an electrolyte water supplement) for 3 days prior to transport to bolster their vitality in preparation for transport. It is recommended that the buyer continue using Vitalize, Spark-Electrovet, or Energize for 2 additional days following transport to help prevent dehydration as your birds become accustomed to their new home.
Healthy Bird Guarantee:
Buyer is encouraged to take all birds to a veterinarian for a health examination within 72 hours of the date of delivery. If a state licensed veterinarian supplies a written statement of the finding of what is deemed a significant health problem by the veterinarian within 72 hours of the date of delivery, Fabulous Finch, LLC will reimburse the Buyer for the cost of the examination, and either refund the purchase price of the bird(s) or replace the bird(s) at its discretion upon receipt of the written documentation from the veterinarian.
Terms of Sale on Consumable Bird Care Products
Sales on all consumable bird care products are final.
Terms of Sale on Non-Consumable Merchandise
Sales on non-consumable merchandise are refundable within 30 days from the Date of Purchase. Merchandise must be returned in "New" condition, and buyer must pay return shipping.
Defective merchandise can be returned within 30 days from the Date of Purchase for a full refund. Return shipping will be paid by Fabulous Finch, LLC.
While we guarantee all orders will be shipped within 2 Business Days, most orders are shipped the same, or next business day.
UPS Next Day Air Saver orders must be placed no later than 3:00pm Central Time Monday through Friday for next business day delivery. Orders placed before 3:00pm on Friday will be delivered the following Monday (excluding holidays).
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